PK MEDIA LLC Fulfillment Policy
We are committed to providing exceptional service and support to our clients. Our fulfillment policy outlines the terms and conditions under which we operate to ensure transparency and build trust with our customers. Please review the following policies carefully.
We strive to deliver the highest quality service to our clients. If you are not satisfied with our services, you may be eligible for a refund under the following conditions:
Eligibility for Refund: Refunds are only available for services that have not been delivered as agreed upon. If you believe you are eligible for a refund, please contact us within 30 days of the service date.
Process: To request a refund, please email us at contact@pkmediaseattle.com with your order details and the reason for the refund request. We will review your request and respond within 10 business days.
Non-Refundable Services: Custom services that have been initiated or completed, as well as any third-party fees incurred on your behalf, are non-refundable.
PK MEDIA LLC provides digital marketing services, including booking sales appointments for marketing agencies. As our services are digital, there is no physical shipping involved.
Service Delivery: Once an order is placed and payment is confirmed, we will begin fulfilling your order according to the agreed-upon schedule. You will receive regular updates on the progress of your service.
Timeline: The timeline for delivering services will vary based on the specific service ordered. Detailed timelines will be provided in your service agreement.
As our services are digital and tailored to each client's needs, we do not accept returns. However, we are committed to ensuring your satisfaction.
Service Adjustments: If you are not satisfied with the service provided, please contact us at contact@pkmediaseattle.com to discuss potential adjustments or revisions to meet your expectations.
We understand that circumstances may change, and you may need to cancel your order.
Eligibility for Cancellation: You can cancel your subscription or service order at any time before the commencement of the service.
Once the service has started, cancellations are not permitted
Process: To cancel your order, please email us at contact@pkmediaseattle.com with your order details. We will confirm your cancellation within 5 business days.
Subscription Services: For subscription-based services, you may cancel at any time. The cancellation will take effect at the end of the current billing cycle, and no further charges will be made.
We are committed to providing clear and fair policies to ensure your satisfaction with PK MEDIA LLC. If you have any questions or need further clarification, please do not hesitate to contact us at contact@pkmediaseattle.com
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